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Frequently asked questions

Here are some common questions about our company.

What is your return policy?

We accept cancellations within 24 hours of your appointment, provided you notify us in advance. Rescheduling is available based on availability. Please note that certain packages may have specific cancellation policies.

Do you offer gift cards?

Yes, we offer both physical and digital gift cards in various amounts. Physical gift cards can be purchased in-store or online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for all spa services.

We’re committed to providing exceptional care to ensure your relaxation and satisfaction.

Can I request a treatment that's fully booked?

Absolutely! If a service is fully booked, you can request a special appointment through our website or by calling us. We'll do our best to accommodate your needs as soon as possible.